WHAT YOU DO WHEN SOMEONE DIES AT HOME

Telephone your doctor – if the doctor is satisfied with the cause of death, the Medical Certificate of Death will be issued. You may be asked to collect this Certificate from the surgery. Contact Henry Paul Funerals – after you have spoken to your doctor, please call us. We will arrange a suitable time to visit you and bring the deceased into our care until the funeral. In the case of a death in a nursing home, the staff will liaise with the doctor.

WHAT YOU SHOULD DO WHEN SOMEONE DIES IN HOSPITAL

The Sister or Staff Nurse will contact you should the death occur in hospital. They will arrange for a doctor to issue the Medical Certificate of Death. You will need to collect this and the deceased’s belongings from the hospital.

 

If the deceased is to be cremated – please inform the hospital staff. Contact Henry Paul Funerals – we will arrange to visit you and bring the deceased into our care until the funeral.

WHAT TO DO WHEN SOMEONE DIES SUDDENLY

In the case of a sudden or unexpected death, it is usual to involve the Coroner, especially if the deceased has not been under a doctor’s care on a regular basis. Contact Henry Paul Funerals – we can advise you on the procedures involved in dealing with the Coroner’s Office, and liaise with them on your behalf.

WHAT TO DO WHEN SOMEONE DIES AWAY FROM HOME

If death takes place away from home, either in the UK or abroad, contact Henry Paul Funerals and we can make all the arrangements to transfer the deceased home.

WHERE THE DECEASED WILL REST BEFORE THE FUNERAL

Please let us know whether you would like the deceased to rest at home, or at our Funeral Home. If you choose to keep the deceased at home, we recommend that you allow us to prepare the body completely before returning the body to you to rest before the funeral.

REGISTERING A DEATH

Henry Paul Funerals provide a factsheet with detailed information on the requirements of the Registrar. Please ask a member of our staff for a copy of this factsheet.

 

In Brief:

  • The death should be registered prior to the funeral.
  • Deaths must be registered within five days by the Registrar with responsibility for the district in which the person died, or was ordinarily resident immediately before death.
  • We can provide details of all the local Registrar’s offices should you require them.

Alternatively, you may contact the central office for further information:


Mansion House
39 Grove Hill Road
Tunbridge Wells
Kent TN1 1SL

Telephone: 08458 247 400

 

Opening hours: Monday - Friday 8am to 8pm

Email: register.office@kent.gov.uk

24 hour helpline: 08458 247 247


Please note, you will be required to take with you a suitable method of payment for copies of the death certificate (i.e. cash, cheque, credit/debit card).

 

Once the death is registered, the Registrar will issue a certificate for burial or cremation, which we will require prior to the funeral.

 

Please do not hesitate to speak to a member of Henry Paul Funerals staff if you are unsure about any element of registering a death.